Privacy
Last updated · 19 September 2026
This notice covers SPOT.HIDEOUT websites that link to it and your communications with us. SPOT.HIDEOUT, at 158C Trần Quang Khải, Tân Định, Ho Chi Minh City, Vietnam, is responsible for how your personal information is used. Contact: operations@spothideout.com.
Information and purposes
We use the name, contact details, messages, documents and links you provide to answer enquiries, handle your requests and assess applications. We also keep relevant correspondence and records of your choices. Please provide only information needed for your request.
We process applications and optional subscriptions with your consent. Where applicable, we also process information to fulfil an agreement with you or meet legal obligations. Required fields are marked; without the necessary information, we may be unable to complete your request. Visiting this site does not mean you consent to optional uses.
Connection and security logs, including IP addresses and request details, support site delivery, troubleshooting and protection against misuse. Where enabled, cookie-free analytics helps us understand visits and interactions using page, referral, browser, device and approximate-location information. It excludes form contents and contact details and respects your browser’s Do Not Track setting.
We do not sell personal information or use it for advertising profiling. We send optional updates only if you subscribe; you can unsubscribe at any time. Applications and enquiries do not sign you up.
Service providers and locations
Authorised staff and providers receive information needed for their work. Depending on the feature you use, this includes the services below. SPOT.HIDEOUT operates in Vietnam; overseas processing may involve different privacy laws.
Cloudflare delivers public content through a global CDN. Regional storage does not keep all caching or request processing in that region. The locations below describe our setup, not a guarantee that all provider operations stay in one country.
| Provider | Used for | Processing locations |
|---|---|---|
| OVHcloud | Hosting, analytics and data storage. | Our servers are in Singapore (Asia-Pacific). |
| Cloudflare | Site delivery, security and storage. | Global CDN and request processing; storage location depends on the service. |
| Document storage and staff review. | Provider-managed locations worldwide, including the United States. | |
| Resend (uses AWS) | Email delivery and subscription management. | Customer data stored in the United States; sending routes may differ. |
External services
These services receive information when you choose to use them and may process it globally under their own privacy notices. We receive messages you send to our accounts.
| Service | Used for | When it receives information |
|---|---|---|
| YouTube / Google | Video playback. | Only when you play a video; receives connection and playback details. |
| Instagram, Facebook, Threads, TikTok | Social updates and messaging. | When you follow a link or contact us on the platform. |
| Google Maps | Maps and directions. | When you open the map or directions link. |
Retention
We keep personal information while handling the relevant enquiry, request or relationship and any necessary follow-up. Unsuccessful applications are deleted once the decision is made unless you separately agree otherwise. Subscription details are kept until you unsubscribe; a minimal opt-out record may remain to prevent further marketing.
Logs are kept only as needed for troubleshooting and security; analytics is kept only as needed to understand site use. Information no longer needed is deleted or made anonymous. Any longer retention must have a specific lawful reason, such as a required record or an active legal claim. Deletion includes relevant provider copies; backup copies may remain until their scheduled expiry.
Your rights and choices
Email operations@spothideout.com to request access, a copy, correction or deletion, to object to or restrict processing, or to withdraw consent. Where applicable, you may request a portable copy. We handle requests manually, may verify your identity proportionately, and respond within the applicable legal deadline. If we cannot fulfil a request, we explain why.
Withdrawal does not affect earlier lawful processing. It may prevent us from completing a request that needs the information. You can complain to the competent data-protection authority or seek other remedies available under applicable law. You can also contact us about overseas processing and applicable safeguards.
We update this notice when our practices change and provide additional information or obtain consent before a new use where required.
